Social Media & Sport Apologies

14 09 2009

Discussion in the Tucker Center this morning was very lively around the topic of Serena Williams’ U.S. Open semifinal outburst, fine, and subsequent apology via her blog and Twitter account (also see picture here).

serena apology

I have a few other thoughts on Williams’ ill-timed and ill-fated outburst.
1. From a sport psychology perspective one cannot control the calls made by the umpire or referee, regardless of if a “bad” call occurs on match point or the first point of the match. Let it go. An athlete can only control his/her reaction to the call. This particular reaction showed a lack of mental toughness. In her blog Williams wrote, “We all learn from experiences both good and bad. I will learn and grow from this, and be a better person as a result.” I’m sure it will also make her an even better competitor than she already is.

2. How has social media changed the way athletes interact with fans and the media? Even though Serena lost control of her emotions on the court, she took control of her “brand” off the court by quickly posting apologies using social media tools. It left us wondering if these tools existed when John McEnroe was in the heyday of his outbursts (which were much more frequent, prolonged and arguably egregious), would he of used social media to apologize? (NOTE: In a Google search for “John McEnroe apologizes” I found one result for apologizing for bad behavior, and one story of an apology for bad play.)

3. Then it got me thinking how race and gender intersect with the outburst issue. Do we expect female athletes to apologize more frequently than we do male athletes? We certainly expect female athletes to act “ladylike”, refrain from grunting loudly, not throw tantrums or have outbursts. How much of the criticism leveled against Serena Williams has to do with the fact she is African American? Would the public react similarly if the outburst came from a White female tennis player–for example Maria Sharapova? After perusing one of my favorite blogs–After Atalanta–it seems I am not the only one who noticed or is thinking about these issues. What do you think?

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